Privacy Policy

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PRIVACY POLICY

Introduction This Privacy Policy has been prepared to explain for what purposes the personal data of users, members, and shopping customers visiting the www.ecemhirdavat.com website are collected, how they are used, how they are protected, and in which cases they may be shared with third parties. As Ecem Hırdavat, we attach importance to the privacy of our users and show the necessary sensitivity regarding the protection of personal data. By visiting this website, becoming a member, or shopping, you are deemed to have accepted the terms specified in this Privacy Policy.

Collected Information When you visit our website, create a membership, place an order, or contact us, the following information may be collected: Name and surname information Phone number E-mail address Delivery address Billing address TR ID number or tax identification number Company title Order and payment information IP address Browser and device information Cookie information Communication and support requests Campaign and newsletter preferences During payment transactions, your credit card information is processed through the relevant payment institution or bank infrastructure. Your credit card information is not stored by us.

Method of Collecting Personal Data Your personal data can be collected electronically or physically through: Membership forms on the website, Order and payment pages, Contact forms, Live support, phone, e-mail, or WhatsApp chats, Cookies and similar technologies, Cargo, payment, and accounting processes.

Purposes of Using Personal Data Your collected personal data may be used for the following purposes: Performing membership operations Receiving, preparing, and delivering orders Executing payment transactions Creating invoice and accounting records Managing cargo and delivery processes Meeting customer service and support requests Managing return, exchange, and cancellation processes Making campaigns, announcements, and information updates Ensuring the security of the website Improving user experience Fulfilling legal obligations Meeting requests from authorized public institutions and organizations

Sharing of Personal Data Your personal data may be shared with the following persons and institutions only when necessary and in accordance with relevant legislation: Cargo companies Payment institutions and banks Accounting and financial advisory service providers Technical infrastructure, hosting, and software service providers SMS, e-mail, and communication service providers Legal advisors Authorized public institutions and organizations Your personal data is not sold or rented to third parties for marketing purposes without your explicit consent.

Cookies Cookies may be used on our website to improve user experience, analyze site traffic, ensure security, and remember your preferences. Cookies can be of different types, such as mandatory cookies, performance cookies, analytical cookies, advertising and marketing cookies. You can delete, block, or change your preferences regarding cookie usage through your browser settings. However, disabling some cookies may cause some features of the website not to work properly.

Electronic Commercial Messages Electronic messages containing campaigns, discounts, announcements, and informational content are sent only in accordance with relevant legislation and with your consent where necessary. When you do not want to receive electronic commercial messages, you can change your communication preferences by using the unsubscribe link in the messages sent to you or by contacting us via info@ecemhirdavat.com.

Storage of Personal Data Your personal data is retained for the duration required by the processing purposes and the legal storage periods stipulated in the relevant legislation. Upon the expiration of the retention period or the elimination of the processing purpose, your personal data is deleted, destroyed, or anonymized.

Security of Personal Data Necessary technical and administrative measures are taken to protect your personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction. In this context, secure server infrastructure, SSL certificate, access authorizations, backup, security software, and similar protection methods can be used. However, it cannot be guaranteed that any data transmission made over the internet is completely secure. Therefore, users must also be careful about protecting their account information and passwords.

Third-Party Links Our website may contain links to third-party websites or social media platforms. Ecem Hırdavat is not responsible for the privacy policies, security practices, or contents of the sites accessed through these links. It is recommended that you review the privacy policies of the third-party sites you visit.

User Rights Regarding your personal data, you have the following rights under the relevant legislation: To learn whether your personal data is processed To request information if it has been processed To learn the purpose of processing and whether they are used in accordance with its purpose To know the third parties to whom they are transferred domestically or abroad To request correction if it is incomplete or incorrectly processed To request deletion or destruction To request notification of correction, deletion, or destruction operations to third parties to whom it was transferred To object to the emergence of a result against you by analyzing the processed data exclusively through automated systems To demand compensation for damages in case you suffer damage due to unlawful processing To exercise these rights, you can contact us via the following contact channels: E-mail: info@ecemhirdavat.com Address: Istanbul, Turkey Phone: [Company Phone Number]

Policy Changes Ecem Hırdavat reserves the right to update this Privacy Policy in line with legislative changes, technical requirements, or company policies. Changes made to the Privacy Policy enter into force on the date they are published on the website.

Contact You can contact us for your questions, opinions, and requests regarding the Privacy Policy. Title: Ecem Hırdavat Address: Istanbul, Turkey Phone: [Company Phone Number] E-mail: info@ecemhirdavat.com Website: www.ecemhirdavat.com Last Update Date: September 2026